Email is a must-have for effective business communication. Although younger users prefer text messages via SMS over their cellphones, or communicating on Twitter or Facebook, email remains the old stand-by, tried and true.
If you’re still uncomfortable with email, yet feel forced to use it to communicate, fret no more. There are some “rules of the road” for successful business communication via email.
Business Email Etiquette , the website and brainchild of Judith Kallos, will have you feeling comfortable with business emails in a jiffy.